Privacy Policy

1. Adhere to the law

Adhere to the relevant national laws, systems and norms of the government where the exchange is registered, and strictly protect the personal privacy of every registered user.

2. Purpose of use

The Company uses customers' personal information for the following purposes:

1. Provide and improve the company's products or services, and strive to bring users a better experience.

2. Notify the company's products, services or activities, so that users can grasp the latest situation of the exchange in a timely manner.

3. Conduct marketing, research or analysis to expand the scope of the company's products or services or improve their quality, etc., and strive to improve the functions of the exchange.

4. Provide maintenance or support for the company's services, and collect user opinions and feedback in a timely manner.

5. Notify the Company of any revisions to the terms of use, policies, etc. (“Terms”) related to the services provided.

6. Deal with violations of the company's terms of service and protect the legitimate rights and interests of exchanges and users.

7. Verify the user's account in the financial institution and provide more secure fund protection.

8. The account held by the user in the financial institution, ensure that it is a personal behavior, and verify the usage.

9. Communicate in an emergency, and be able to get in touch in time.

10. Any other purposes related to the above purposes.

3. Restricted use

Without the consent of the registered user, the company shall not use personal information beyond the scope required by the purpose of use, except as permitted by this law or other laws; however, the provisions do not apply to the following cases:

1. Personal information must be used in accordance with regulations to register and register with the exchange;

2. The use of personal information is necessary to protect personal life, body or property, and the consent of the relevant customer is required;

3. The use of personal information is necessary to improve public health or promote children's physical and mental health, and the consent of relevant customers is obtained;

4. If required by the national government, the use of personal information, or an individual or unit entrusted to implement legal regulations, obtaining the consent of the relevant customer may affect the execution of relevant affairs.

5. For the protection or forced restriction of personal exchange property, personal information needs to be used for authentication.

4. Security control

Company employees conduct comprehensive and appropriate supervision to ensure that personal information is controlled to prevent loss, destruction, tampering or disclosure of security breaches. When the company entrusts the processing of all or part of personal information, the company conducts real-time and comprehensive supervision of the participation to ensure the safety and control of personal information.

5. Offer to

Unless the disclosure is permitted by laws and regulations, and other relevant customers have legally agreed, we will provide users' personal information to the government or related agencies, but we will never provide it to individuals; under normal circumstances, in principle, we will not provide it to any agency or company, individual government departments , or organize groups to provide personal information:

1. The company entrusts the processing of personal information within the scope required to achieve the use;

2. Personal information is provided due to business changes in mergers or other activities.

3. When it is necessary to collect or cooperate with investigation information when it involves fund security issues.

4. When the amount of funds is huge and the whereabouts of the funds need to be investigated clearly.

6. Disclosure

If other institutions, groups, government departments, financial institutions, etc. require the disclosure of personal information in accordance with the provisions of this law, they should first confirm that the request is confirmed by the user before providing it (if the exchange does not have inside information, it should disclose the relevant However, according to this law or other laws and regulations, the exchange has no obligation to disclose personal information, and this provision does not apply.

7. Corrections, etc.

In accordance with the provisions of this law, if the customer requests the company to correct, add or delete personal information on the grounds that the personal information does not match the facts, the company should first confirm that the request is made by the registered user himself. Then immediately make a request for the purpose of use. Conduct necessary investigations within the scope, and then correct, add or delete personal information based on the investigation results, and notify customers of relevant circumstances (when the Exchange decides not to make corrections, additions or deletions, the Exchange shall promptly notify customers of the relevant circumstances); however, According to the provisions of this law or other laws and regulations, the company is not obliged to make corrections, additions or deletions, or when information verification cannot be correctly matched, no corrections will be made.

8. Stop using, etc.

If the user asks us to stop using or delete personal information on the grounds of dissatisfaction with the exchange service or other reasons, it must be verified by investigation and verification. If personal information is obtained for the purpose of processing or for other reasons in accordance with the provisions of this law, after verification and proof, if the request is reasonable, we will first confirm that the request is made by the person in charge, and then immediately stop using or delete the personal information, Notify customers of the relevant situation; however, the company is not obliged to enforce other laws or to stop or delete personal information in accordance with other regulations. This rule does not apply when personal information has been ceased to be used or deleted.

9. Use of information recording programs and other technologies

The Services provided by the Company may use cookies or similar technologies. These technical programs will be updated and upgraded according to the usage of exchange services, etc. settings to use cookies. Please note that users may no longer be able to use some services or functions after enhancing the cookie program. In such a situation, please contact us immediately, we will solve it as soon as possible.